Privacy Policy

1. Introduction

Welcome to Magic Gates Real Estate Advisory (the "Service," "We," "Us," or "Our"), a professional advisory business specializing in residential and commercial property solutions in Mumbai, India. We are committed to protecting your privacy and demonstrating transparency regarding the information we collect and how we use it.

This policy applies to information we collect:
On our website, https://www.magicgates.in (the "Website").
In email, text, and other electronic messages between you and us.
Through phone calls, physical meetings, and consultation forms.
By accessing or using the Service, you agree to this privacy policy. If you do not agree, please do not use our Service.

2. Information We Collect

As a Real Estate Advisory firm, we collect information necessary to understand your needs, provide personalized services, and facilitate property transactions.

A. Information You Voluntarily Provide (Identity & Contact Data): This includes information you provide when you fill out an inquiry form, contact us directly via phone or email, or engage in a consultation:
Contact Information: Name, email address, mailing address, and telephone number (e.g., when you use the "Direct Enquiry" form).
Real Estate Preference Data: Details about your property needs and intent, based on your selections (e.g., "Want To Buy New Home," "Want To Rent A Commercial Property," "Budget Range," preferred location, property size/BHK).
Financial Data: Information related to your financial qualifications, budget, and purchasing intent required to facilitate a transaction (this is typically collected during a consultation, not necessarily via the website form).
Other Documentation: Any identity proofs or documents you provide to facilitate property registration, renting, or loan processing (if applicable).

B. Information Collected Automatically (Usage Data):
When you interact with our Website, we may use technologies (like cookies and tracking pixels) to automatically collect:
Website Activity: Details of your visits to our Website, including traffic data, location data, and resources you access.
Technical Data: Information about your internet connection, IP address, operating system, and browser type.
Marketing Data: Information collected via third-party services (like the Facebook Pixel) to measure the effectiveness of our advertising campaigns (e.g., if you view a project listing after clicking an ad).

3. How We Use Your Information

We use the information we collect solely to provide you with expert real estate advisory services and to support our operations:

1. To Provide Personalized Consultation: To understand your requirements (e.g., based on your Real Estate Preference Data) and match you with suitable residential or commercial properties in localities like Powai, Vikhroli, Ghatkopar, Andheri, Kanjurmarg and Chandivali.
2. To Fulfill Your Requests:To respond to your inquiries, schedule site visits, and provide project brochures or price quotations.
3. To Facilitate Transactions:To process transactions, communicate with relevant parties (developers, landlords, financial institutions), and support the buying, selling, or rental process.
4. To Improve Service:To improve our Website, services, and outreach based on user interaction and engagement data
5. Marketing & Updates:To send you updates on new projects, special offers, and market insights relevant to your stated preferences.
6. Security & Compliance:To comply with legal obligations and protect against fraudulent activity.

4. Disclosure of Your Information

We may share your personal information with third parties necessary to perform our advisory and brokerage functions:

Developers and Builders: We share necessary details (e.g., your name, contact, and preferences) with partnered top developers (e.g., Lodha, Godrej, Hiranandani) to arrange site visits, confirm bookings, or fulfill requests for specific property information.
Service Providers:We engage trusted third parties to help us operate our business (e.g., IT and hosting providers, CRM services, email marketing platforms).
Legal/Regulatory Bodies:If required by law or a valid government request (e.g., to comply with Indian regulatory requirements).
Business Transfers:In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the successor entity.
We do not sell your personal data to third parties for their independent marketing purposes.

5. Data Security and Retention

We implement reasonable security measures designed to protect your personal information from accidental loss and unauthorized access. However, no data transmission over the internet can be guaranteed to be 100% secure.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for financial records or legal compliance in India).

6. Contact Information

If you have questions or comments about this privacy policy and our privacy practices, you may contact us using the following details:

Email:magicgates999@gmail.com
Phone:+91 7977420667
Office Location:Powai, Mumbai, India